Student and Teacher Data Breach Impacts Robertson County Schools
ROBERTSON COUNTY (Smokey Barn News) – Parents and teachers in Robertson County have begun receiving letters about a security event involving PowerSchool, a software provider used by school systems nationwide, including Robertson County Schools. 
According to the letter, certain student and teacher data was accessed and downloaded by an unknown actor between December 19, 2024, and December 28, 2024. The data involved includes names and Social Security numbers.
What Happened
PowerSchool notified Robertson County that unauthorized access to student and teacher records occurred during the December 2024 timeframe. An investigation confirmed that data was downloaded.
What Information Was Involved
According to the letter, the unknown actor acquired information that included names and Social Security numbers of students, and the breach may have included teacher data as well.
What Parents and Teachers Should Know
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Both students and teachers were affected by the breach.
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No action is automatic — individuals must take steps if they want protection.
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PowerSchool is offering two years of complimentary credit monitoring and identity theft protection through Experian IdentityWorks.
How To Enroll In Free Protection
Parents and teachers can sign up for the free two-year coverage by visiting https://www.experianidworks.com/plus. You’ll need:
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The activation code provided in the letter
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The engagement number if calling Experian’s customer care team at (833) 918-9464
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Call center hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. Central Time
What The Service Provides
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Experian credit report at signup
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Ongoing credit monitoring for fraud alerts
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Internet surveillance (dark web monitoring)
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Identity restoration support
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$1 million in identity theft insurance
Other Steps You Can Take
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Review account statements and monitor free credit reports.
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Under U.S. law, you are entitled to one free credit report annually from each of the three major credit bureaus: Experian, TransUnion, and Equifax.
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Parents may also request a minor child’s report or fraud alert through the credit bureau websites and phone numbers listed in the letter.
Next Steps
Officials encourage parents and teachers to remain vigilant and consider enrolling in the free credit monitoring service. Even if you don’t believe your or your child’s information has been misused, protective measures are strongly recommended.
